Terms of Use
1. Acceptance of Terms
By accessing and using this wedding planning platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Vanna Wedding Planning Platform provides couples with tools to plan their weddings, manage vendors, create registries, and organize guest lists. The platform also allows vendors to showcase their services and products to couples planning their special day.
3. User Accounts
3.1 Account Creation
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account credentials
- You must be at least 18 years old to create an account
3.2 Account Responsibilities
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- We reserve the right to suspend or terminate accounts that violate these terms
4. Vendor Services
4.1 Vendor Registration
- Vendors must provide accurate business information
- Vendors are responsible for the quality and delivery of their services
- We do not guarantee the performance or quality of vendor services
4.2 Vendor Responsibilities
- Vendors must maintain accurate pricing and availability information
- Vendors must respond to inquiries in a timely manner
- Vendors are responsible for their own business practices and compliance with local laws
5. Couple Services
5.1 Wedding Planning Tools
- Couples may use our tools to plan their weddings
- All information provided must be accurate and up-to-date
- Couples are responsible for their own wedding planning decisions
5.2 Guest Management
- Couples are responsible for managing their guest lists
- We provide tools but do not guarantee guest attendance or responses
6. Payments and Transactions
6.1 Payment Processing
- All payments are processed securely through our payment partners
- We do not store credit card information on our servers
- Refunds are subject to vendor policies and our refund policy
6.2 Service Fees
- We may charge service fees for premium features
- All fees are clearly disclosed before purchase
- Fees are non-refundable unless otherwise specified
7. Content and Intellectual Property
7.1 User Content
- You retain ownership of content you upload
- By uploading content, you grant us a license to use it for service provision
- You are responsible for ensuring you have rights to any content you upload
7.2 Platform Content
- All platform content, including designs, text, and features, is our property
- You may not copy, modify, or distribute our content without permission
- Our trademarks and logos may not be used without written consent
8. Privacy and Data Protection
8.1 Data Collection
- We collect personal information as described in our Privacy Policy
- We use data to provide and improve our services
- We implement appropriate security measures to protect your data
8.2 Data Sharing
- We do not sell personal information to third parties
- We may share data with service providers who help us operate the platform
- We may share data when required by law
9. Prohibited Activities
You agree not to:
- Use the service for any unlawful purpose
- Upload malicious code or attempt to hack the platform
- Impersonate others or provide false information
- Spam or harass other users
- Violate any applicable laws or regulations
10. Service Availability
10.1 Uptime
- We strive to maintain high service availability
- We do not guarantee 100% uptime
- We may perform maintenance that temporarily affects service
10.2 Service Changes
- We may modify or discontinue features at any time
- We will provide reasonable notice of significant changes
- Continued use after changes constitutes acceptance of new terms
11. Limitation of Liability
- Our service is provided "as is" without warranties
- We are not liable for indirect, incidental, or consequential damages
- Our liability is limited to the amount you paid for the service
- We are not responsible for vendor actions or third-party services
12. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your use of the service
- Your violation of these terms
- Your violation of any third-party rights
- Content you upload to the platform
13. Termination
13.1 Termination by You
- You may terminate your account at any time
- Termination does not relieve you of obligations incurred before termination
13.2 Termination by Us
- We may terminate accounts that violate these terms
- We may suspend or terminate service with reasonable notice
- We are not liable for termination of service
14. Dispute Resolution
14.1 Governing Law
- These terms are governed by the laws of Uganda
- Any disputes will be resolved in Ugandan courts
14.2 Mediation
- We encourage resolution of disputes through direct communication
- Mediation may be required before legal action
15. Changes to Terms
- We may update these terms from time to time
- We will notify users of significant changes
- Continued use after changes constitutes acceptance
16. Contact Information
For questions about these Terms of Use, please contact us at:
- Email: support@vanna.com
- Phone: +256 XXX XXX XXX
- Address: Kampala, Uganda
17. Effective Date
These Terms of Use are effective as of the date you first use our service and will remain in effect until terminated.
---
*Last updated: September 27, 2025*